Afdal Life Returns And Refunds policy

About our return policy When you return an item, the amount of your return and the method of return may be different. Your refund and how your refund was issued may vary depending on the condition of the item, how long you have had the item and how the item was purchased. afdallife.com Return Policy Items shipped from afdallife.com can in most cases be returned within 3 days of receipt of the invoice. Some products have different policies or requirements. Seller Return Policy: When you place an order with a seller who fills and sends his own inventory (also called a marketplace seller or third party seller), your return will be returned to the seller instead of afdallife.com. [Electronics & Appliances] New washing machines, refrigerators or other electronic equipment purchased from afdallife.com that have not been started, damaged or are still in the open box, can be fully refunded within 3 days. Misuse of the customer may result in refund of washing machine, refrigerator or other electronic components, damage to the parts or unsold condition due to customer manipulation, resulting in higher re-stocking fees from the customer depending on the condition of the product. . Outside of the 3-day return period, customer service should be instructed to evaluate the claimed error and decide whether a refund is appropriate if the customer requests a refund of such products if they do not work. Certificates of packaging and authenticity, grading and evaluation of all products must be returned with the product.Be Carefully,If you do not video while unboxing, no complaints will be accepted from you! [Books] afdallife.com offers you the facility to return your purchased books, where customers can return their books if there are any errors in it, for example (torn, missing page, wrong book /, etc.). If for any reason you are dissatisfied with your order, you can refund it until your item meets the following criteria: It is within 03 days from the date of delivery. Books returned or exchanged must be unused, and all original tags and packaging in their original condition must be intact and cannot be broken or tampered with. Return / replacement for product subject to inspection and check by Afdal Life team. inappropriate use books will not be covered under our return policy. Subject to availability of stock to replacement supplier. If the product is out of stock, you will get a full refund. Please note that cash on delivery facility charges and shipping charges will not be included in the return price of your order as these are non-refundable charges. If your product is defective / damaged or incorrect / incomplete during delivery, please contact us in the applicable return window. You must return the product within 3 days. Sorry, refund is not possible after 3 days limit. You can contact our team for queries under afdallife.com. [Grocery] Groceries are not return at Afdal Life but can be refundable Any product (s) without original documentation will be refused return. Any product (s) reshaped, damaged or otherwise altered after delivery will be partially refunded. Afdal Life will process your return. If you return products (s) that are ineligible for a free refund, including products eligible for a free refund, Afdal Life may deduct shipping costs from your refund amount for ineligible products under the general return policy. Also, certain product, order or handling fees May apply. 1. How is the refund issued? You can choose the refund method of your choice at the online return center. Payment method Refund method Refund time Mobile Banking: 3-5 working days 2. Return without return! Afdal Life may determine that a return may be issued without the need for a return. If you do not need to return the item, you will be notified at the online Return Center or through the customer service partner. Return window for most items 3 days from the date of delivery. Note: Additional conditions may apply to some products. Replacement: If you find an item that is: Damaged / defective • Wrong item or missing an item or part of it. So you can replace it if it meets the following criteria: Not purchased through promotion Free shipping without promotion Not free with one Note: In most cases, you will have to return the original item received for replacement. Be Carefully:If you do not video while Package unboxing, no complaints will be accepted from you! And any complaints about defective products or services will not be accepted by us, and you will not receive any refunds.This is our Marketplace policy, yes.Thank you. Warranty and repair Some products shipped and sold by Afdal Life may be eligible for repair by an authorized repair vendor. 1. How long does it take to repair? [Repairs usually take up to 14 business days (including delivery time) First, the authorized repair seller will receive your item and you will receive a confirmation e-mail or phone call. Second, the item will be inspected and the problem will be diagnosed! Third, you have to bear the cost of sending the item to us! If the defect is covered by warranty, the item will be repaired free of charge by an authorized repair seller and will be refunded to you at no extra cost.] 2. How much will the repair cost? [If the problem is not covered by the warranty, or if the warranty is void {for example if the item is accidentally damaged, you will pay for the repair. The authorized repair seller will contact you and provide a quote for the repair fee. You can then decide whether to proceed with the repair or return the item free of charge. Payment must be made for such repairs, including applicable delivery charges.] Warranty Legal Terms We offer you a product warranty against defects of materials and technology under general consumer use for one year from the date of receipt of your product from us. The alternative is to offer one of the following steps: (i) similar; (ii) repairing the product using new or renovated parts at our authorized repair center; or (iii) you must refund the purchase price of the product according to the market value of the product. There is no guarantee, representation or warranty that any replacement product will be the same as the product returned to us or will have the same functionality, technological advancement and product availability may accept a replacement product with lower selling price than the original product. Will be determined by us at our own discretion. This limited warranty only applies to the hardware components of the product. This limited warranty applies to any replacement products or parts, or any repairs, parts and products that you return to us and for which we return or replace, our return parts or products for this limited warranty. Failure to do so may result in a full retail charge for your replacement or product. Warranty is valid only in the presence of serial number. The warranty does not cover the following: Periodic check, maintenance, repair and replacement of parts due to normal wear, replacement of consumables like batteries, lights, bulbs, fuses, microphones, cables. Abuse or negligence, however, is not limited to the failure to use this product for its intended purpose or in accordance with the Company’s instructions regarding its use and maintenance. Errors resulting from using the product with accessories that are not approved by the company for use with this product. Product failure resulting from incorrect installation or use of the product not in accordance with user manual instructions and technical or safety standards. Accidents, natural disasters, fires or other external causes, lightning, water, public nuisance, voltage fluctuations or any cause beyond the control of the company. This warranty will be the sole and exclusive remedy of the Buyer and the Company or its authorized service centers will not be liable for any incidental or consequential damages or breaches of this product. Disclaimer: The Company will not be liable for any loss of data stored on repaired or replaced products.